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Question:
by BV V Zgp #187436

Why can’t I get my eVoucher back after I cancelled the order right after ordering it because I forgot to choose the store discount coupon in the purchase?

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Question:
by Suzana L Vsk #171297

Do you ship internationally?Dear madam, dear sir, I am interested in some of the products on your website, that I am not able, unfortunately, to buy anywhere else (the Sense's rose cocoon serum, the silk protein serum). I live in Germany and I can't find these beauty products here.

My question is, do you ship internationally?

Thank you for your time and answer! With best regards, Suzana Lazar

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Question:
by Kenneth N Ydv #161941

A company says they are selling a produkt to a Mutch lower price than.

A company says they are selling a produkt to a Mutch lower price than ordinarie. God if it is true, but can be a scam.

Can i check before i pay the delivery man. And if it is a scam do you have any policy to stop this companies. Very happy for an answer. Will absolute use your service if you help the costumer to feel safe.

The bad kind of seller make your reputation shaken. If that so please dont let them do it.

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Question:
by Adrian P Rlt #143373

Why have you stopped me from ordering items?You say there has been unusual activity on my account. What activity and why was it so unusual?

I have tried ordering each day for the last 7 days but each time it refers me to unusual activity and won’t accept my order. This is not the first time this has happened, but each time I get no explanation

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Question:
by Rosa Y Pgt #135452

I can't buy goods from a phone.

I have received the same error message many times. A logout in as instructed and log in 2-3 hours after, but the same error message continues to appear even when I order again.

I did it many times yesterday. I can't order today either. I couldn't do it on a phone, so I tried it on a computer and ordered it, but the discount was not applied. I have canceled my order from a computer.

Why can't I order with a phone even though I can order with a computer? I can't give a discount from a computer, so I'd like to order by phone. What should I do? contents of error message : Oops Sorry, something went wrong on your order.

Please contact customer service to address the issue. BACK TO SHOPPING CART Chat with Customer Agent

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Question:
by Jens L Trh #122703

Where is my parcel.

SSLT710010****20 Tracking number. No information since 6.

April. ???????????????????????????????????

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Question:
by Samarn A #107058

how can i connect to lazada server.

www.lazada.co.th certificate has expired and the browser is giving a privacy error since yesterday afternoon i cannot connect to the server

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Question:
by Thanatporn W #90429

How to return items shops owner reject my return items.

I order second hand laptop computer for my 5 years old son. I personal never stay in thailand working in Singapore using credit card payment.

At the beginning already warning them give good condition laptop computer. They agree give good condition laptop computer. The delivery send the laptop computer first day open totally cannot boots window. I have been feedback to them.

They will teaching my wife to solve problem until 6 day can't even using laptop computer.

I request to return laptop computer. Shop owner reject my return items.

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Question:
by David A Hzs #83830

How can I get my order parcel.

I reniced a call to pick up my order at Bangkok Hospital Udon thani When I arrived the courier left already I seed message that failed delivery Parcel ID: 440750****79233 What should I do now to receive the parcel??? Waiting for your reply ASAP Thanks

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Question:
by Hsu Lei H #75722

How to withdraw money from lazada wallet? Will my money lose ?Can’t access to upgrade wallet.

Wanna withdraw money as the seller canceled it not me. So it was not my fault. Now lazada also don’t let me to upgrade so that I can’t withdraw my money. How could I get my money back ?

Will my money lose ? I have already submitted the request form to withdraw money.

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