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I made three orders.Scheduled Delivery 12-16 September.

I needed them for a special event 21 September - they hadnt arrived by 20 September so I rang to check delivery and they said it would be at least another week. I cancelled the orders and they said they would process a refund. When I looked online again, they had changed the orders to 'shipped' instead of cancelled and I have received no refund.

They are dishonest and now I will have to wait till the goods are shipped, pay to return them and then try and get a refund.DO NOT DEAL WITH THIS COMPANY

Review about: Lazada Thailand Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $500.

Preferred solution: Full refund.

I didn't like: Customer service.

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