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Ordered Panasonic timer switch 118N only to find out when starting to use the timer they had send was the cheaper 178N without battery backup. When complaining to them they stated that i should have reacted within 7 days and that the item is insured. After making alot...
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2.8
#1087702
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I have bought several products over the years from Lazada, most things are fine other than phones and laptops, 3 items I have purchased have broken within the 1st month. When trying to get a refund or repaired they make everything so difficult. For the past 6 weeks I...
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3.0
I liked
  • All household products have been great
I didn't like
  • Customer support
  • Bad quality product
  • Customer service and lies
#1082501
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I bought a professional mouse Logitech MX master 3600B and after 2 month the button did not work. They told me there are no warranty. They give only 7 days. On Logitech website it's 3 years. They said Logitech gives only 2 weeks. They lie and don't care about...
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1.9
Bang Pla, Samut Prakan
I liked
  • Had the product i could not find
I didn't like
  • Warranty policy and worst after sales service in thailand
#1076767
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Lazada Thailand - No delivery

Lazada Thailand
#1056963
1.0
I ordered something at Lazada Thailand and it never ever got shipped and so of course not delivered. Several contacts by email and phone with their customer service didn't change anything. My worst online shopping experience ever. I just wasted time for nothing. Good that I didn't pay in advance but ordered with COD. Bought in the end at eBay.
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Kingston Technology Microdata Memory Card Review

Lazada Thailand
#1036763
1.0
I bought electronic, quite cheap for Thailand. It appears to be all fake stuff. I used some tools to test genuinely of it. It is FAKE! Never buy any electronic in Lazada
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Lazada Thailand Customer Care Review

Lazada Thailand
#990260
1.0
Absolutely terrible service..... Never again.... Buy from here at your own peril.
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Lazada Thailand Online Order Review

Lazada Thailand
#969914
1.0
Crappiest item of all time in my history of online shopping. I feel ashamed for the factory who manufactured it and went "okay let's sell this product, it's good to go." It's not only aesthetically unpleasant, it's also unsymmetrical and not functioning.
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Usual Thai nonsense, the tail wags the dog. Delivery driver was incompetent and lied his way through explaining why he did not deliver the goods. The service was good for the first 3 transactions then it went downhill very quickly. Nobody at Lazada gives a hoot,...
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Anonymous
John77

I ordered something at Lazada Thailand and it never ever got shipped and so of course not delivered. Several contacts by email and phone with their customer service didn't cha...

I liked
  • Ease of purchase
I didn't like
  • Incompetent customer service
#1045654
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Lazada Thailand - The order is rejected after got the confirmation of delivery
Lazada Thailand - The order is rejected after got the confirmation of delivery
Lazada Thailand - The order is rejected after got the confirmation of delivery
The order rejected after got the order confirmation. I requested my friend to order the OTG (BanQ) for iPhone from Lazada Thailand. We got the confirmation for delivery. (the message say " the product was packed and ready for delivery at warehouse). After that my...
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#986204
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I purchased Zenphone 2, black, on 21-11-2015, the quality of product is very bad. LCD was having problem, si i got ir replaced from service center. In repairing process got sone problem with body which I noticed when I was out if country. When i was back and went to...
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2.8
#963939
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The Lazada Thailand had a very poor service and the delivery man is rude and have no service mind. They lie about the time of the delivery, they never sending the goods as they promised. The worst thing that If they cannot sending the goods because you are not at home....
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1.0
Bang Pla, Samut Prakan
I didn't like
  • Customer service and lies
#963446
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Used Lazada Thailand for the first time and ordered 18 items in 2 batch orders on November 7th and 8th using my Hotel as my Address and their "Pay cash on Delivery" Option. As I was leaving the country on November 12th,I was hoping all the items I ordered would arrive...
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4.9
I liked
  • Customer service and delivery communications
#957812
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1. Item placed was not delivered. 2. Attempted to cancel another order within two hours of ordering the product. Was told I could not cancel the order and must return the order to make a refund claim. ***!!!! Same old Thai BULL SHXXT. Poor customer service. Cheats and...
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I didn't like
  • Customer service and lies
#955145
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On the first occasion, I placed an order with Lazada TH but the item was never delivered, although Lazada claim the item was delivered?! BS!!! On the second occasion, I placed another order with Lazada TH, but within less than two hours after placing the order, I...
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#955140
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